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People
Developing a personal relationship with our staff is key to your
success as well as ours. Our Operations staff consist of dedicated
seasoned professionals with years of securities clearing experience.
One visit to our Birmingham facility will confirm your decision to
join the Sterne Agee Clearing team was correct.
New
Accounts Department
This
department is responsible for servicing broker inquiries regarding new
account procedures, assigning of new account numbers, establishing
name and address files and requesting requisite client documentation.
The
Margin Credit Department is responsible for the general maintenance
and risk management of accounts.
This department monitors settlements in all types of accounts.
These functions include the approval of check requests and
extensions of credit and margin account maintenance procedures.
The
Cash Management Department is responsible for the receipt and issuance
of customer checks and wires. The Cash Management Department is also
responsible for servicing the money market and money fund sweep
products.
Securities
Processing
The
Securities Processing Department is responsible for accepting
certificates sent by customers and insuring adherence to the “good
delivery” rules. Additional
functions include, in certain instances, the transfer of securities to
customers, legal transfer processing and all firm settlements with
Depository Trust Company (DTC).
ACATS
The
second department a newly arriving independent broker will come in
contact with is the ACATS Department, where experienced personnel is
there to assist you in the smooth transition of your customer accounts
to SAL. Responsibilities
include the prompt processing of ACAT forms, monitoring pending
account transfers, and ensuring proper acceptance of securities and
monies into accounts transferring from other firms.
This department is also responsible for accounts transferring
to other firms.
IRA
Department
The
primary function of the IRA Department is to open accounts, perform
the general maintenance of the IRA Custodian for SAL accounts and
process the distribution of assets in IRA accounts.
Other functions include making payments to beneficiaries,
processing early retirement distributions, proper reporting to the
IRS, and change of custodian paperwork upon the transfer of an
account.
Mutual
Funds/Networking
The
Mutual Funds Operations Department is responsible for the processing
of all mutual fund trades through the automated NSCC Fund/SERV system
and “networking” of mutual fund accounts.
Networking allows customers to keep their shares at the mutual
fund company while their share balances are shown and priced on their
monthly SAL statement along with automatic reinvestment of dividends
and capital gains if requested.
Dividend
Department
The
Dividend Department is responsible for the timely processing of
dividends and interest on the payable date.
They are also responsible for processing stock splits, stock
dividends, and spinoffs.
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